Formthotics Medical Orders - New Zealand

Please note:

  • The following information is for ordering Formthotics Medical products in New Zealand and is purchased by medical professionals only.
  • For international orders please search for your country's distributor on the Find Formthotics page.
  • If your country does not have a listed distributor, please send your enquiry to

New Zealand ordering

Our customer service team are your first point of contact and will be able to help you with ordering and product information. To order Formthotics and set up an account, please contact us:

  • Email: ask us for an electronic order form to make ordering as simple as possible.
  • Call us on 0800 60 30 10, Monday to Friday 8.30am–5pm.
  • Fax: (03) 348 0116
  • Address: 
    • Foot Science International Ltd
    • 26 Dakota Crescent, Sockburn
    • FREEPOST 1177, PO Box 7337, Sydenham, Christchurch 8240
  • Questions? Comments? Please send us an enquiry.


Orders with a total value of $100 or more (excl. GST) will be delivered free of charge. For orders under $100 (excl. GST), there will be a charge of $5.00 (excl. GST).


Order before 3.30pm for delivery the next working day. Rural delivery can take 2–3 working days. We will do our best to ensure deliveries are made on time but shall not be responsible for the cost that maybe incurred due to late delivery.  

Payment Methods

  • Internet Banking: ANZ Bank: 01 0822 0077912 000
  • Credit Cards: Cards accepted include Visa, Mastercard and American Express.
  • Cheque: You can post your payment using our FREEPOST 1177, PO Box 7337.

Discounts for prompt payments

10% Discount for payment within 7 days

  • Total your order, deduct 10% and then add on freight and GST.
  • If we do not receive your payment in time the 10% discount is reversed and charged to your account.

5% Discount for credit card pre-paid orders

  • If you wish to pay by credit card at time of order, we will deduct 5% off the total (not including freight or GST).

Formthotics™ Plus – earn free pairs of Formthotics

To qualify for the Formthotics™ plus you must order at least 50 pairs in a 6 month period. Speak to our customers service team about whether you qualify for Formthotics™ Plus.


Formthotics™ have a 30 day unconditional full money back guarantee. If for any reason you are not completely satisfied with any of our products please contact us immediately.


Hands-on training can be can be provided for small groups on request. This could include:

  • Assessing lower extremity function with the 6 Tests™
  • Using the 6 Steps™ to make and adjust custom Formthotics™
  • Treating common injuries with Formthotics™
  • Using Formthotics™ additions

Please contact the customer services team to submit a request for training.

Don't live in New Zealand?

Contact a distributor in your country